Menger Valve, Inc. sets new standard in valve industry

The industrial valve industry touches all of our lives. From the petroleum refineries fueling our cars to the hydroelectric plants powering our homes, industrial valves are a critical link in the global economy. However, like any machine, valves sometimes break. When this happens at a refinery, for example, there are millions of dollars at stake and potentially thousands of lives impacted. Those hard-working folks in the field need to act fast and they need a supplier that backs up their product. This is when a warranty makes all the difference. Unfortunately, many industrial buyers don't realize until it's too late that the valves they purchased may not be covered. That's when a small problem can turn into a disaster. Other industries back up their products with warranties that protect the consumer and save manufacturers time and money. The industrial valve business should be no different! The phrase "caveat emptor" (buyer beware) comes to mind. We all know there's a big difference between buying an old, used car and a brand new car from a dealer manufacturer. The quality may be close, but it's the WARRANTY that gives the buyer piece of mind and also insures the product performs as promised. In our business, when a Class 2 or 3 valve blows and you thought you had a Class 1 warranty, it's more than oil, gas, or water spilling all over... it's millions of dollars! Sadly, the industrial valve industry has been slow to adopt standard practices to protect buyers and manufacturers alike. All suppliers should be transparent and explain which valves are covered and which aren't. Education is key. I've spent over 35 years educating valve buyers and looking out for valve manufacturers on both ends of the spectrum. It's been my mission to empower them to make informed decisions that suit everyone's needs. Still, it's challenging to educate everyone in this massive international business... Until now! This week we're excited to launch www.mengervalve.com and the industry's first 24-hour help line! If it's an urgent deadline or you need to speak to a live expert, simply call 713-656-5500 or email FreeValveHelpDesk@MengerValve.com. In addition to live support, we've outlined the different classes of valves and which warranties apply. And we're just getting started! We will be regularly adding updates and other useful information to help anyone in need of guidance. I'm proud to partner with the men and women who tirelessly work to keep our industrial plants and facilities going 24/7. Now, they have a resource they can trust and a partner that's ready to help when they need it. It's been a long time coming! If you're a distributor, buyer, or manufacturer and you'd like to learn more about Menger Valve or the valve industry, visit www.mengervalve.com. Let's keep our economy flowing! Marek Menger CEO, Manger Valve, Inc.

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